At ROAMANS-USA, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free return process.
**Return Period:**
You may return items within 30 days of receipt for a full refund or exchange.
**Eligibility for Return:**
– Items must be unworn, unwashed, and in original condition with all tags attached.
– Final sale items or gift cards cannot be returned.
**How to Initiate a Return:**
1. Contact our customer service at +13574734273 or email us at [email protected] to request a return authorization.
2. Once authorized, securely pack the item(s) and include your order number and contact information.
3. Ship the package to the following address:
ROAMANS-USA
2121 Stepping Stone Trail
Edmond, OK 73034, US
**Refund Process:**
Once we receive the returned item, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method.
**Exchanges:**
If you would like to exchange an item for a different size or color, please follow the return process above and place a new order for the desired item.
**Contact Us:**
For any questions regarding our returns policy, please feel free to reach out to us at +13574734273 or [email protected].
Thank you for shopping with ROAMANS-USA!